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Disneyland Paris: service features for guests

Disney is known for taking great care of its guests' needs. This service concept is of course particularly pronounced in the mother country of the group, in the USA. But the Disney Company endeavors to ensure that this thinking spreads in all parks and resorts around the world and shapes the actions of the cast members. It is therefore not surprising that you can enjoy many services at Disneyland Paris that you will not find in other amusement parks.
It is particularly worth mentioning that many of these offers, such as the shopping service or the Extra Magic Time, are offered free of charge. You don't have to plan an extra budget in your travel budget to take advantage of some of these really practical offers.
Of course there are some paid services, but many practical and useful things are free.
By the way, guests of Disney Hotels enjoy a particularly wide range of free services

Questions don't cost anything!
If you cannot find something or have a question or problem, do not hesitate to contact a cast member. They are all very helpful and always strive to find the optimal solution for you. Even if the cast member you contacted cannot directly help you, they will offer you a solution or ask a colleague for help. Don't be afraid of the language barrier! Disney Park staff knows that not every guest speaks French perfectly, and some guests find it difficult to communicate even in English. If your language skills are not particularly good, use a translation app to make yourself understandable. In the case of more complex concerns, an attempt will be made to involve a other-language-speaking cast member. Especially in the City Hall, at Studio Services and at the hotel receptions there is always an employee who speaks your language.

On this page we present the services that Disneyland Paris offers. Hopefully you will find the right offer for you and spend a magical stay in the house of the mouse.

Premier Access at Disneyland Paris

Make more out of your day at Disneyland Paris with the practical Disney Premier Access system. Instead of waiting in line for a long time, draw a ticket for one of the Premier Access attractions and return during a given time to get in line and enjoy the ride without having to wait.
If you're looking to shorten the wait at not just one attraction, but 12 popular rides at Disneyland Park and Walt Disney Studios Park, the Disney Premier Access Ultimate is worth considering!

More about Disney Premier Access

Extra Magic Time

An hour or two when Disneyland Park or Walt Disney Studios Park is open just for you? The Extra Magic Time offers exactly that! Ok, the parks are not open just for you, but access is strictly limited. Guests staying in one of the seven Disney Hotels or holding certain annual passes will have access to the Disney Parks and attractions that are already open during Extra Magic Time. Hours of magic are waiting for you!

Interesting facts about the Exta Magic Time

Shopping Service

Shopping is simply fun and there are so many great items and souvenirs in the numerous shops at Disneyland that you absolutely must have.
There is only one problem: How should you enjoy the day in the park packed with shopping bags, ride a roller coaster and move with full hands? The solution is very simple and is: Shopping Service.
The Service is available for purchases that you make until 3 p.m.

Find out more about Disney's Shopping Service

Baby Switch

This service is aimed at everyone traveling with young children to Disneyland Paris. Is a roller coaster too fast for the whole family? Don't worry, you don't have to queue up twice, just use the Baby Switch and enjoy the fun.

More information about the Baby Switch

Stroller rental

Being on your feet all day can be exhausting, so wheelchair and stroller rentals are available at Disneyland Park and the Walt Disney Studios Park. Because especially small children and older visitors find a day in the theme park particularly exhausting and need a little help if they are active all day long.

Information about stroller rental

Disney PhotoPass+

Would you like to take some beautiful vacation photos from Disneyland Paris home with you? Professional shots of you hugging Mickey Mouse and Donald Duck? Or a high-resolution snapshot of how you just explored Space Mountain or had an adventure with the Caribbean pirates?
Then the PhotoPass + is exactly the right offer for you. With this practical service, you can save all the pictures that have been taken by the photographers in Disneyland and select them in peace after your return.

More information about PhotoPass +

Disneyland Paris App

opening hours, program, park maps - everything just a click away

Today there is an app for just about everything. Sometimes these apps make sense, sometimes not... The app for Disneyland Paris belongs to the first category because it makes it easier for you to visit the land of the mouse or at least makes it much more convenient.
The most important function is the display of the waiting times of the attractions, so you can decide whether you want to take a walk from Phantom Manor to Pirates or continue straight on to Buzz Lightyear. In addition, this app of course also offers some other practical functions for your smartphone, such as the current program, so you always have the start of the shows and parades in view.
We explain the functions of the Disneyland Paris app, which of course is available for Android and iOS.

More information about the Disneyland Paris app can be found here.

More service features at Disneyland Paris

Are you looking for a different service than the ones we briefly introduced here on the page? Don't worry, presumably it is available at Disneyland Paris, because the offer is wide.
Here you will find a list of other services and useful offers: