Easy Access Card for guests with health impairments

The Easy Access Card allows you to use the dedicated entrances to attractions at both Disneyland Paris theme parks. However, it does not give you priority in the regular queues. Instead, you and your companions are given a time slot to return to the attraction and enter without having to queue.

Where can I get the Easy Access Card?
To obtain the Easy Access Card, you must provide a medical certificate confirming that you have one of the 30 long-term medical conditions officially recognised in France (see list).
The certificate must be written in English or French, bear your doctor’s signature and stamp, and be no more than three months old at the time of your visit.
You can download a medical certificate template here (English, French & German), print it out and take it to your doctor.

You can obtain the Easy Access Card at City Hall in Disneyland Park (go straight ahead under the railway station and turn left immediately), Studio Services in Disney Adventure World (just inside the entrance on the right), ticket counter 2 at Disneyland Park, ticket counter 1 at Disney Adventure World, or the concierge desk at your Disney Hotel.

The Easy Access Card is issued for you and up to four companions. Your companions are not named on the card, so you can change who accompanies you. This is particularly useful for families and small travel groups.

To use the card, enter the attraction through its exit and show your card to the Cast Member on duty. They will show you where to go or accompany you.
The exits are designed to be free of major obstacles, making them easier to use even if you currently have difficulty walking. A Cast Member will usually make sure you can board the ride as soon as possible.

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Access to parades & shows with the Easy Access Pass

The Easy Access Card does not give you access to the designated areas for guests with disabilities at parades or other shows, as space is limited. You also cannot use the Easy Access Card for meet-and-greets with Disney characters.
We recommend keeping an eye on the queue times and using the regular queue at attractions where the wait is only a few minutes.

What are the 30 long-term illnesses (LTI) officially recognised in France?

Stroke resulting in disability
Chronic psychiatric disorders
Active ulcerative colitis and Crohn’s disease
Chronic arteriopathies with ischaemic episodes
Type 1 and type 2 diabetes
Complicated schistosomiasis
Severe primary immunodeficiency requiring long-term treatment, HIV infection
Severe neurological and muscular disorders (including myopathy), severe epilepsy
Chronic constitutional and severe acquired haemoglobinopathies and haemolytic disorders
Haemophilia and severe constitutional disorders of haemostasis
Severe heart failure, severe cardiac arrhythmias, severe valvular heart disease, severe congenital heart disease
Bone marrow failure and other chronic cytopenias
Severe chronic respiratory failure
Alzheimer’s disease and other forms of dementia
Chronic active liver diseases (hepatitis B or C) and cirrhosis
Coronary artery disease: myocardial infarction
Hereditary metabolic disorders requiring ongoing specialised treatment
Cystic fibrosis
Parkinson’s disease
Severe chronic kidney disease and primary nephrotic syndrome (renal failure)
Paraplegia
Active rheumatoid arthritis
Consequences of organ transplantation
Multiple sclerosis
Idiopathic, structural, progressive scoliosis
Severe spondyloarthritis
Active tuberculosis
Leprosy
Malignant tumours, malignant diseases of lymphatic or haematopoietic tissue, and all forms of cancer
Vasculitides, systemic lupus erythematosus, systemic scleroderma

To obtain the Easy Access Card, you need a medical certificate confirming that you have one of the 30 long-term medical conditions officially recognised in France. Your doctor does not need to specify which condition you have.