Key information at a glance
  • Check the Disneyland Paris park rules before your visit.
  • There are several luggage storage options at the park entrance, in the hotels and at the railway station.
  • If you're staying at a Disney Hotel, you can park there for free. Your MagicPass also gives you free access to the main car park.
  • You can reach central Paris from Marne-la-Vallée/Chessy station on the RER in just over 30 minutes.
  • If you have any questions or problems during your stay, several facilities are available to help, including the Lost Property Office, First Aid Centres and Baby Care Centre.
Frequently asked questions about your stay at Disneyland Paris
  • Where can I store my luggage at Disneyland Paris?You can leave your luggage at several locations, including the park entrance, your hotel and the railway station. The best option depends on your arrival and departure plans.
  • Is parking free at Disneyland Paris?If you're staying at a Disney Hotel, you can park there for free. Your MagicPass also allows you to use the main car park free of charge.
  • How do I get from Disneyland Paris to central Paris?Marne-la-Vallée/Chessy station is right next to the resort. From there, the RER takes you into central Paris in just over 30 minutes. The ticket machines can also be switched to English.
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Good to know... Things you should know during your stay at Disneyland Paris

Your stay at Disneyland Paris should be unforgettable. After all, you want to spend a few days enjoying the magic of the Kingdom of Mickey Mouse. To make sure your holiday goes as smoothly as possible, there are a few things worth finding out about before your trip. A little preparation can help you get even more out of your stay. After all, ‘knowledge is power’! Take some time to read up before you go, and you can look forward to your holiday at Disneyland Paris with peace of mind and fully immerse yourself in the Disney magic once you arrive.
It also helps to have an overview of some of the useful facilities at Disneyland Paris, so you know where to turn if you have a problem or question.
From the Lost Property Office and the First Aid Station to internet access within the resort, here you’ll find information about practical facilities at Disneyland Paris and other things that can make your stay easier. Enjoy reading and browsing!

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Park Rules at Disneyland Paris

Disneyland Paris is often referred to as the ‘Happiest Place on Earth’. To keep it that way, certain rules are necessary, especially when so many people from around the world come together with different habits and customs. There are a few things everyone should know before visiting the resort to make sure all guests feel welcome and can enjoy their stay. The park rules explain what is allowed at the resort, what behaviour is expected and what you should avoid. For the most part, the rules at Disneyland Paris are common sense, and you’ll probably follow them without even thinking about it. However, if you have specific needs or want to check something in particular, it’s best to read the park rules more carefully.

View the park rules at a glance

Luggage storage

Your arrival time doesn’t always line up with hotel check-in, or perhaps you want to enjoy the magic of Disneyland right up to the last minute but have already had to check out of your hotel room in the morning. So where can you leave your luggage? Don’t worry, you won’t have to leave your bags unattended. There are several luggage storage options throughout the resort, including at the park entrance, at your hotel and at the railway station. Simply choose whichever works best for your arrival or departure plans.

Find out more about luggage storage at Disneyland

Parking

Are you travelling to Disneyland Paris by car? Find out in advance where you can park and how much it costs.
If you're staying at a Disney Hotel, you can park there for free. Once you have your MagicPass, you can also use the main car park free of charge.
In addition to the large main car park, there are two multi-storey car parks close to the theme parks.

Find out more about parking at Disneyland

To Paris on the RER

Would you like to visit the French capital? Public transport is the way to go. It saves time, hassle and money!
Marne-la-Vallée/Chessy station is right next to Disneyland Paris, where you can catch the RER (a suburban rail service similar to those found in London and other major cities). The train takes you into central Paris in just over 30 minutes.
Discover famous sights such as the Eiffel Tower, Notre-Dame and the Louvre. They’re all around 30 kilometres away and well worth a visit.
You can even switch the ticket machines at the station to English, making it really easy to buy your tickets.

Find out more about travelling to Paris on the RER.

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