You can obtain the Priority Card (formerly the Disabled Priority Card) by presenting your severe disability ID card at City Hall in Disneyland Park (go straight ahead under the railway station and turn left immediately), Studio Services in Disney Adventure World (just inside the entrance on the right), ticket counter 2 at Disneyland Park, ticket counter 1 at Disney Adventure World, or the concierge desk at your Disney Hotels.
The Priority Card uses a colour code to indicate your level of independence and mobility. Depending on your type of disability and how independently you can move around (wheelchair user, wheelchair user able to walk, etc.), you may unfortunately be unable to use certain attractions, such as Indiana Jones.
Up to four people can accompany you at attractions with a Priority Card. Your companions are not named on the card, so in theory, you can bring a different adult or three different children with you each time. This is particularly useful for families with more than three children or small groups of adults visiting Disneyland together. Two people can accompany you to shows and parades.
One thing is particularly worth knowing: although using a Priority Card means that Cast Members (CMs) have to interrupt their usual work to assist you, they never make you feel like a nuisance. Quite the opposite. Guests who have used the card report that Cast Members have always been exceptionally friendly, helpful and courteous, no matter how busy they were.
A personal note: We use the term ‘normal visitors’ several times in the following text. It may not be entirely appropriate, but it makes the text easier to read than repeatedly writing ‘visitors without disabilities’. We certainly don’t mean to suggest that Priority Card users are in any way ‘abnormal’!
