Disneyland Paris' Baby Care Centres

In a place as large as Disneyland Paris, parents and children can occasionally get separated. If this happens to you, speak to a nearby Cast Member. They will pass a description of your child on to other Cast Members in the park, who will all keep an eye out. Usually, your little one will be found quickly and taken to the Lost Children’s Office, where you can be reunited.

To make things easier, it’s a good idea to give your child some form of name tag, ideally with your mobile number on it. Children can be very upset and confused in situations like this, and may even struggle to remember their own name, let alone something like a phone number. If a Cast Member has your mobile number, you’ll usually be contacted very quickly and told where your child is so that you can collect them. This is generally the Lost Children’s Office, right next to the Baby Centre.

To make what can be a stressful situation for parents a little easier, Disneyland Paris takes the matter seriously but also approaches it with a touch of humour: they speak of “lost parents” rather than “lost children”. At City Hall, for example, you may see a sign reading “Lost Parents, Inquire Here For Children”. Of course, we hope you never find yourself in this situation or have to endure those anxious minutes. Children often take it much more calmly than their parents. Sometimes they have simply followed Mickey Mouse or another Disney character and disappeared from view. While you may be close to panicking, the little ones could be having a great time. In fact, no child has ever actually been lost at Disneyland.