Disneyland Paris App

Check queue times, look up show times or find the nearest meeting point with a Disney character: the Disneyland Paris app is a handy companion during your stay.

The Disneyland Paris app has become one of the most important tools for a visit to Disneyland Paris. It is available free of charge for iPhone and Android. You can use it to get your bearings before your trip, but it is especially useful once you are in the parks. There, it shows current queue times, show and parade times, opening hours, and the locations of attractions, restaurants, shops and services. The interactive park map also helps you find your way around.

The app also provides information about individual attractions that can help with your planning. This includes the minimum height, accessibility information, current operating status and, depending on the attraction, additional services such as Disney Premier Access or Disney PhotoPass. This lets you quickly check your options while you are in the parks, without having to walk all the way to an attraction entrance first.

The app has also become more important for meeting Disney characters. Some meet-and-greets use a Virtual Queue. Where this is required, you can register for an available slot on the day of your visit once you have entered the relevant Disney Park. The meet-and-greets available and the times when slots are offered can change, so check the app on the day of your visit if you plan to use this service.

You can save favourites to a wish list. If you are staying at a Disney Hotel or already have tickets for your trip, you can link them to your Disney account and keep important information together in one place.

You can still visit Disneyland Paris without a smartphone, but the app makes many aspects of your stay easier and more convenient. It is also one of the quickest and clearest ways to find up-to-date information. That is why we now consider it part of planning your trip: ideally, install it before you travel, log in and take some time to familiarise yourself with it.

Disneyland Paris app for Android

Disneyland Paris app for iOS

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Here’s how the Disneyland Paris app can help you

Check current queue times and attraction status
Find attractions, restaurants and shops on the interactive park map
Check Disney Park opening times
Find show and parade times, as well as meeting points with Disney characters
Use the Virtual Queue for selected meetings with Disney characters
View information on minimum heights, accessibility and other attraction requirements
View restaurant information, menus and opening times
Find toilets, water fountains, first aid and other services
Save favourites to a personal wish list

The key features during your stay

Park map, waiting times and attractions

The interactive park map is especially useful if you are not yet very familiar with Disneyland Paris. Rather than simply showing where an attraction is located, it lets you filter the map by different categories and display attractions, restaurants, shops or services, for example. With location services enabled, you can also see where you are within the resort. This makes it easy to find your way from Big Thunder Mountain to Pirates of the Caribbean.

For attractions, the current queue times are particularly useful. You can see straight away how long you will have to wait before setting off on a space adventure with Star Tours, for example. You will also find information such as opening times, minimum height requirements and other details about the attraction. If an attraction is temporarily unavailable, this is shown in the app as well. That can save you the occasional unnecessary walk across the park.
Even so, we would not chase every short queue time shown on the map. If you first have to walk from Frontierland to the other end of the park, the apparent time saving can quickly disappear.

The app also shows whether Disney Premier Access is available for a particular attraction. You can buy this faster access directly in the app as well, provided it is available on the day of your visit.

Shows, parades and Disney Characters

The app is particularly useful for shows, parades and meetings with Disney characters, as times and offerings can vary from day to day. You will find the current show times, venues and meeting points there. For your visit, the programme shown in the app on the day is therefore the one that matters.

Some meetings with Disney characters use a Virtual Queue. To join one, you must first have entered the relevant Disney Park. You can then use the app to join the queue for an available slot. Places are limited, and not every Meet & Greet works this way. It is therefore best to check after entering the park which character meetings are available on the day of your visit. All Meet & Greets without a virtual queue work in the traditional way: simply go there and join the queue.

Shows, parades and Meet & Greets can also change at short notice or be cancelled because of weather or operational reasons. This is another area where the app is useful. If you have any questions, you can of course also speak to a Cast Member in the park at any time.

Online check-in and digital MagicPass at the Disney Hotel

If you are staying at a Disney Hotel, the app can save you time on your arrival day. From seven days before arrival until the day before, you can complete online check-in and enter your details in advance.

The digital MagicPass, which you can access in the Disneyland Paris app, is particularly useful. It brings together the services included in your Disneyland Paris package and is used, among other things, for entry to the Disney Parks, Extra Magic Time and, if booked, your meal vouchers from the Meal Plan. You can also access your park tickets directly in the app.

This means you can head straight to the Disney Parks after you arrive and do not need to stop at your Disney Hotel reception first. You can collect your physical MagicPass card and any other documents later at the hotel. For very last-minute bookings, however, or if you need to collect a Disney PhotoPass, coupons or certain vouchers, you will still need to go to reception.

Restaurants, shops and services

When you get hungry, you can use the park map to find restaurants nearby and check their opening hours and menus. This is particularly useful if you have not already decided where you want to eat or are looking for something specific on the spur of the moment.

At selected quick-service restaurants, you can also use Mobile Order to order your food in advance through the app. You choose your food and drinks, select an available collection time slot for the same day, depending on the restaurant, and pay directly in the app. At the restaurant, you do not need to queue at the regular ordering counter and can collect your order from the designated pick-up point instead. This can be particularly useful at typical mealtimes.

For restaurants where a reservation is advisable or necessary, however, you should look into this before your trip. In our travel guide, we explain in detail how restaurant reservations work. If you are planning a meal with Disney characters, you will also find all the important information there.

You can also use the map to find shops, toilets, water fountains, first aid and other services. For things like this, the app is often the quickest option.

Set up the Disneyland Paris app before your trip

You should not wait until the morning of your first park day to install the app. It is best to download it at home and take a quick look at the map and its main features. That way, you will at least have a rough idea of where to find queue times, show information and the various filters.

Parts of the app can be used without signing in. You will, however, need a Disney account for personalised features. If you have already booked tickets or a stay at a Disney Hotel, you can link the relevant details to your account. It is also worth checking before you travel that you can sign in without any problems. Resetting a forgotten password at the park entrance is something nobody really needs.

Tips for using the Disneyland Paris app

Install the app before your trip: Set up your Disney account and check your login details before you arrive at Disneyland Paris.
Keep the app up to date: Before you set off, check whether an update is available in the App Store or Google Play Store.
Pack a power bank: The map, queue times, photos and other smartphone use can drain your battery quite quickly over a long park day.
Internet connection: Wi-Fi is available in the Disney Parks. Mobile data is still a useful backup if the connection is not working as well as you would like.
Check the Virtual Queue early: If you want to meet certain Disney characters, check after entering the park whether a Virtual Queue is available for them.
Keep queue times in perspective: A short wait at an attraction is not much use if you first have to spend 20 minutes walking across the park to get there.
Check entertainment on the day of your visit: Times and offerings for shows, parades and meetings with Disney characters can change. The current programme in the app is the one that matters.