Disneyland Paris: Lost and Found

Have you lost something? Your wallet, sunglasses or a rucksack? Whether you left something behind at an attraction or in a restaurant, or lost something while riding a rollercoaster, Disney specialises in finding lost things. Just think of Nemo, the little clownfish. So, naturally, both Disneyland parks have a Lost Property Office.

If you have lost something in either park, don’t panic. Think carefully about where and when you last had the missing item. Then go back to that spot and have a look around yourself. Quite often, a rucksack will still be exactly where you left it, or a jacket will still be hanging over the chair where you put it.
If you can’t find it, speak to a nearby Cast Member. They may have found or seen something.

If you still have no luck, contact the Lost Property Office in the park where you lost the item.

The Cast Member at the Lost Property Office may not be able to help you straight away because your missing item has not turned up yet. But that doesn’t mean you have to give up all hope!
Leave your mobile number and you’ll be notified as soon as the lost item turns up at the Lost Property Office.
Even if you have left your number and haven’t received a call, it is a good idea to visit the Lost Property Office again before the park closes or the following day. In many cases, lost items are discovered while the park is being cleaned or are not handed in to the Lost Property Office until the evening.